As founder and principal of doug carpenter & associates llc, Doug spearheads all new business and consulting efforts and oversees the creation and execution of comprehensive communication, advertising and public relations plans for the agency’s clients. In addition, Doug directs all non-profit development and sales consulting initiatives undertaken by the agency. Doug is involved with all aspects of the agency and prides himself on being available and accessible to everyone engaged in the business.
Doug began his career in 1984 in the advertising specialty industry and quickly moved into the full service agency business as account manager for a local advertising agency.
In 1988, at the age of 24, he founded Doug Carpenter Advertising. The agency achieved early success with clients in the multi-family real estate category and grew to add finance, arts, sports, education, telecommunications, entertainment, and retail to its portfolio. It was in these early years that his philosophy of client service and opportunity cultivation was developed.
In 2001, he added a partner and changed the name of the agency to carpenter/sullivan. Among its many accomplishments was the critical role the firm played in attracting and promoting the move of the Vancouver Grizzlies NBA franchise to Memphis in 2001.
In 2006, the agency acquired Sossaman + Associates, forming carpenter/sullivan/sossaman (cs2), which then became one of the largest advertising firms in the region with over 40 employees and considerable recognition for creative work.
In 2009, Doug sold cs2 and founded doug carpenter & associates llc as a full service advertising, public relations, and consulting firm.
A dedicated Memphian, Doug is active in many civic endeavors. He is a former chairman of the Board of Trustees for Downtown Memphis Ministries, Inc., a former member of the University of Memphis Tigers Athletics Advisory Board of Directors, was founding Chairman of the Board of the Crosstown Arts Organization, and is a member of Soulsville Foundation Advocates International.
As art director, Mollie has significant responsibility for conceptualizing, developing, and executing the design and branding efforts for our clients. As a former instructor of advertising design and copywriting at the University of Alabama, Mollie brings a comprehensive approach to design and a deep appreciation for the value of research when developing creative for clients.
Mollie earned a B.F.A. degree in graphic design from Mississippi University for Women as well as an M.A. degree in advertising and public relations from the University of Alabama.
Mollie is a member of the American Advertising Federation and the American Institute of Graphic Arts.
As account coordinator, Alyson assists the account manager in the execution of our clients’ communication plans. In addition to managing account relations, Alyson assists with public relations and copywriting.
Alyson received a B.A. in communication studies from the University of Tennessee in Knoxville, where she held several leadership positions in her sorority and other campus organizations. Alyson has also worked on the creation and stylization of film sets for independent films in the Memphis area.
As copywriter, Andria is responsible for creating compelling concepts and copy for online, print, broadcast, direct mail, and all other forms of communication for our clients. She is dedicated to providing copy that acts as the connection between each client’s strategy and creative implementation.
Andria has over fifteen years of experience as a professional writer, with work appearing in such publications as The Chicago Tribune, The Commercial Appeal, and The Memphis Flyer. As a technical writer and editor, she has created communications for a diverse range of industries, including retail, information technology, healthcare, insurance, and the arts. She is also passionate about promoting our area’s talent, philanthropy, and commerce.
Andria is an active volunteer with the Humane Society of Memphis & Shelby County and a member of Creative Collective: Memphis. She graduated with honors from Northwestern University with a B.A. in English.
As art director, John David has significant responsibility for conceptualizing, developing and executing the design and branding efforts for our clients. John David is widely regarded for his branding capabilities and experience in the hospitality industry, but that expertise extends across multiple business categories.
John David has earned multiple Addy and industry awards throughout his career. A native of Senatobia, MS, John David earned a B.F.A. degree with an emphasis in graphic design from Mississippi State University.
As Director of Public Relations Kerry is responsible for developing and executing strategic earned media campaigns, including message development, event planning, advocacy and community outreach efforts, and media relations.
Prior to joining doug carpenter & associates, Kerry was a Special Assistant to Memphis Mayor A C Wharton, Jr. for nearly three years, joining his administration after serving as the Communications Director for Wharton’s 2009 campaign. Kerry is credited with leading the effort to secure a $4.8 million grant from Bloomberg Philanthropies, which allowed Mayor Wharton to establish an “Innovation Delivery Team” of special researchers and strategists to reduce handgun violence and accelerate economic development in Memphis’s most challenged areas. Hayes’s portfolio in the Mayor’s office also included work on blight abatement, bicycle and pedestrian issues, volunteer service, and numerous other projects related to talent retention, economic development, and livability.
Kerry was also a new media strategist for CS2, where he collaborated on interactive campaigns for the Salvation Army, Memphis City Schools, and the Downtown Memphis Commission, among others. His diverse professional background in non-profit fund development and marketing includes work with Kroc Center, a 100,000-square-foot recreation, education, worship, and arts center; the Soulsville Foundation, a music and education organization in South Memphis; Marwen, an after-school visual arts program for underserved Chicago adolescents; and the Baddour Center, a residential home for adults with mental disabilities in North Mississippi.
Kerry serves on the board of Indie Memphis Film Festival and has previously volunteered on behalf of ArtsMemphis, Hattiloo Theatre, and WEVL-FM. Kerry is a 2002 cum laude graduate of Webster University, where he earned a B.A. in English.
Wilder Hubbard is the director of creative implementation and is responsible for overseeing all aspects of production and fulfillment, as well as managing quality control and brand guideline standards for all the agency’s clients. He is intimately involved in every aspect of the integrated communications plans that the agency creates and executes for clients, from conception to implementation. Wilder has been widely recognized for his expertise and experience in building and managing brands, with particular emphasis on print production and fulfillment.
Prior to joining doug carpenter & associates, Wilder was director of production services at Oden Marketing, where he supervised all print production, fulfillment and studio staff, as well as managed hiring and staffing decisions and all agency operational procedures, including production, program and mailing budgets.
Wilder has an impressive background in production, implementation and management. He has worked with clients in a variety of industries, including logistics, finance, healthcare, restaurant and hospitality, paper, auto and real estate. With over 26 years experience in the advertising and marketing industry, Wilder has developed keen expertise in areas including brand stewardship, print production management, project management, direct marketing and agency management and operations. He is able to bring to his clients’ projects a keen eye for design in addition to his impressive depth of production experience.
Wilder studied at Memphis College of Art, and is an active member of the Memphis Advertising Federation.
As Director of Operations, Anita is in charge of all daily functional aspects of doug carpenter & associates llc, including billing and the oversight of all traffic and media operations.
Prior to joining doug carpenter & associates, Anita was a Media Coordinator and Traffic Supervisor at Sullivan Branding. A Memphis native, she has led a long and successful career in advertising placement and media relations. Anita brings to the agency over 30 years of experience in the advertising industry, and has worked with clients in a wide variety of fields including hospitality, healthcare, pharmaceuticals, building and construction, entertainment, education, retail, legal, and banking.
As the director of account management, Andrea is responsible for the creation and management of fully integrated communication plans, including the execution of advertising, direct mail, television, radio, interactive, public relations, sponsorship, and all other marketing projects. Her primary goal is to be the client’s advocate within the firm to execute their communications plans in the most efficient and effective manner.
Andrea has an impressive background in marketing and account management, encompassing the corporate, non-profit, retail, and tourism sectors. She has worked for one of the most respected non-profit operations in the world and brings years of successful agency experience to our clients and firm every day. She is the recipient of numerous Addy Awards for her work with the tourism, automotive, and retail industries.
Andrea volunteers with the Grizzlies Foundation’s Team Up mentoring program at the Girls Club and is a past board member of the Memphis Advertising Federation. She is an active runner and Memphis advocate.
Andrea received B.A. and M.A. degrees in journalism/advertising from the University of Memphis.
doug carpenter & associates (DCA) was recently recognized by the Memphis advertising community at the 2013 Addy Awards, the Memphis Advertising Federation’s annual celebration of outstanding creative work. In DCA’s first year of entry, the agency garnered fifteen awards – the third-highest total award count of the event – including a Gold Addy for the 2012-2013 Opera Memphis season campaign. A unique promotional piece for HOT Graphics Printing, Inc. was further recognized with a Silver Addy in regional competition, placing it among the best work of the year produced in Alabama, Georgia, Louisiana, Mississippi, and Tennessee.
DCA’s work for Opera Memphis was also honored by the Memphis chapter of the Public Relations Society of America, who presented the agency with an award for excellence in communications at their annual VOX Awards ceremony.
“We’re humbled and gratified by the recognition of our peers,” said agency principal Doug Carpenter. “Our city’s advertising and communications industry is growing stronger every year, which makes these awards increasingly competitive. We appreciate these honors and look forward to another year of creating exceptional value for our clients and partners.”
as published in the Memphis Daily News
The history of the South Main Historic Arts District is as colorful as its present-day users, an alternating rhythm of sorts in Memphis’ songbook.
The area has oscillated from its ritzy suburban roots of the 1800s to the industrial era ghost town of the 20th century and now to its current status as Downtown’s flourishing arts and boutique district and the subject of some $100 million in investment. And it’s all due to stakeholders who braved the status quo in distinguishing the southern end of the Central Business District as that funky place with an indescribable vibe.
“South Main is fully developing as a mixed-use district,” said Jeff Sanford, urban development consultant and interim director of Memphis Regional Design Center. “It isn’t all restaurants, it isn’t all galleries – it isn’t just one thing or another. But it is evolving as a rich and diverse cross-section with residential, commercial and entertainment.”
The corridor’s distinctive nature stems back to the mid-1800s when it was considered the outskirts of Memphis. Dr. John E. Harkins writes in his book, “Metropolis of the American Nile,” that the now-called South Main district was a residential municipality called City of South Memphis – a “high-fashion neighborhood with mansions along Beale, Vance and Linden streets” where “perhaps those with means were attracted … to avoid Memphis city taxes.”
South Main’s second era, from the early 1900s to 1950s, was characterized by its bustling train and commerce scene. Union Station and Central Station, assembled in 1912 and 1914, respectively, brought 50 passenger trains daily to the district. Houses were replaced with commercial and industrial development like Memphis Brewing Co., Clarence Saunders’ Piggly Wiggly headquarters and “Film Row” near Vance Avenue and Second Street.
“That changed everything in South Main,” Paul Morris, president of the Downtown Memphis Commission, said at his annual “State of Downtown” speech. “Most of the buildings that we think about today in South Main were built in this era.”
In 1954, South Main was introduced to rock ‘n’ roll when Elvis Presley’s Sun Studio-recorded “That’s All Right” was broadcast on the mezzanine level of Hotel Chisca during Dewey Phillips’ “Red, Hot and Blue” show on WHBQ radio.
But then South Main sunk into the “dark ages” of the 1960s – the epoch of Dr. Martin Luther King Jr.’s assassination and suburban sprawl – leading to relocation of warehouse projects out East and Downtown abandonment.
“The good news about that is we didn’t suffer the urban renewal that other places might have encountered,” Morris said. “All of the buildings that were built during the train era stayed there. People didn’t care about them, so they didn’t knock them down.”
Then came 1982, when Rob and Annie McGowan moved into the building that’s currently the National Civil Rights Museum’s gift shop. The couple invited their artistic friends to locate in South Main, fought to protect the architectural value of the neighborhood and strengthened its reputation as a trendy place to live and work. That same year, 11 blocks and 105 buildings were designed as the South Main Historic Arts District.
Meanwhile, Hollywood took notice, and films like “Mystery Train,” “The Firm” and “The Client” were shot in the South Main area. And a flurry of activity transpired – the opening of the Civil Rights Museum and the Main Street Trolley line, Central Station’s $23 million apartment facelift, and the additions of Memphis Farmers Market, EmergeMemphis and WEVL.
In more recent years, institutions like Memphis College of Art Graduate School, The Blues Foundation, Memphis Music Foundation and other creative groups set up shop along South Main. RiverArtsFest, retailers, restaurants, galleries and fitness studios also chose South Main as home.
Morris calls this last period of South Main’s history “the rebirth.” That’s because there’s been a clear demarcation since 2010, making way for the fifth and current era that includes redevelopment, reinvestment and a true realization that “South Main is the hottest neighborhood in Downtown right now.”
“We can’t lose the thing that makes South Main cool – the special vibe that really cannot be defined,” Morris said. “Whatever that is, we must preserve that historical character, but at the same time with this over $100 million being invested, we must welcome new people to come in and have a new era of South Main.”
Those projects representing $100 million in investment are as follows:
1. Making its first renovations since opening in 1991, the National Civil Rights Museum is spending $27.5 million on renovations to the Lorraine Motel and its newly acquired administrative building on St. Martin Street.
The facility’s footprint won’t change, but the way the space is used will be greatly enhanced by early 2014 when it reopens. The National Civil Rights Museum expanded to South Main Street in 2002, spawning aggressive and ambitious growth in its proximity, said museum president Beverly Robertson.
“The museum has been a dynamic economic catalyst for a lot of the redevelopment efforts that have gone on, which means that it’s an even more exciting place to be because of what we will be doing with this major renovation,” she said.
The Civil Rights Museum expects its reconstruction to have a return on investment of $182 million, including increased local spending and employment.
2. National nonprofit Artspace Projects Inc. is bringing a live/work space for local artists behind The Arcade Restaurant called South Main ArtSpace Lofts, thanks to the Hyde Foundation, the city and a grant from the National Endowment of the Arts. The $12.9 million project entails renovating the United Warehouse building at 138 St. Paul Ave. and constructing a new building next to it. A total of 44 units of affordable live/work space will be available for artists and their families as well as seven non-residential working studios. There’s also 15,000 square feet of indoor and outdoor gallery, exhibition and support service space for arts education programs.
ArtSpace vice president of properties Heidi Kurtze said the tax credit application has been submitted to the Tennessee Housing Development Authority, which makes up 70 percent of the project’s overall funding. If those are secured in June, ArtSpace will start construction in 2014.
“Now seems like the perfect time for ArtSpace to be coming in with this type of activity because our model really does spur additional economic investment and redevelopment,” Kurtze said. “One of the things I love about this project is its connection to the South Main district. We’ll be able to highlight, promote and collaborate with the Graduate School, Memphis Music Foundation and hopefully the Civil Rights Museum.”
3. Memphis Area Transit Authority closed its Request for Proposals in February for Central Station Redevelopment Phase 2 – the five undeveloped acres on the east side of Front Street between G.E. Patterson and Georgia avenues.
MATA’s ideal managing general partner would finance and manage the property development and renovations; market, lease and manage the existing Central Station structure that was reconfigured in 1999 as a publicly funded intermodal terminal and a private mixed-use commercial and residential development; and develop new buildings and facilities.
“People have been looking at that land for quite awhile,” said Allison Burton, MATA’s director of marketing and customer service. “It’s a great piece of property.”
4. Greenbrier Partners LLC will soon deliver two mixed-use developments totaling more than $6 million near South Main – The Cabinet Shop and Printer’s Alley Lofts.
Named for former owner Bill Scudder and his business S&S Custom Cabinets, The Cabinet Shop is a partial demolition/reuse of the century-plus-old warehouse at 436 S. Front St. The project, slated for an early March opening, involves a three-story, 29,000-square-foot building with 5,500 feet of restaurant space, 25 apartments and 25 underground parking spaces.
The Downtown Condo Connection has already leased eight units to “a mix of everything” but “mostly younger professionals,” said real estate agent Nicholas Dacus.
Printer’s Alley Lofts are about 90 percent finished with its demolition work at 347 S. Front St. Greenbrier expects final engineering and code enforcement approvals within the next 45 days and to “start putting it back together in about 60 days,” said chief manager Vince Smith.
The Printer’s Alley project is a revamping of the 24,600-square-foot existing structure for 20 loft-style apartments and erecting a three-story building on its parking lot for nine townhome-style units, retail space and 17 secured parking spaces.
5. The eight-story, 100-year-old Hotel Chisca was purchased in October by Main Street Partners LLC for $900,000 from the Church of God in Christ. Main Street Partners – Gary Prosterman, Terry Lynch, Gail Schledwitz and J.W. Gibson – plans to pump more than $20 million into the 292,000-square-foot historic hotel at 272 S. Main. The renovated Chisca, which will likely retain its name, will have 150 multifamily units and 5,400 square feet of retail.
“We’re going to be upscale market-rate apartments,” Prosterman said. “We’re going after the Downtown workforce, as well as young people that just want the urban lifestyle.”
The city is spending $2 million on the Chisca’s blight remediation; Main Street Partners is spearheading the remaining investment and recruitment of private equity. The 16-month project is expected to break ground in May.
6. The $30 million Main Street to Main Street Multi-Modal Connector Project, spanning 10 miles, is the region’s most ambitious bicycle and pedestrian project to date.
The phases will include streetscape, utility, sidewalk, roadway and drainage improvements from Uptown to South Main; conversion of the existing roadways on the Harahan Bridge to a bicycle and pedestrian bridge; and construction of new multiuse trails to connect the bridge with new Broadway Avenue improvements in West Memphis.
Mike Carpenter, Main to Main project manager, said work should start on the Harahan this summer and in South Main in January 2014. While the “old bridge” is the project’s centerpiece, he cautions its other components are also noteworthy.
“Approximately half of the money is going to be spent on Main Street,” Carpenter said. “That’s probably been lost in a lot of folks because so much has been made about the bridge. We’re glad to be able to make some key improvements on Main and take care of maintenance that’s been deferred for many years now.”
7. The Orpheum Theatre Memphis plans to build an $11 million to $14 million Performing Arts and Leadership Centre on the 0.87-acre parking lot immediately to the south of the iconic theater at 203 S. Main.
Pat Halloran, president and CEO of Memphis Development Foundation, said the facility will help alleviate The Orpheum’s overcrowding and to help build a future generation of theatergoers.
The contemporarily designed facility will first and foremost include a rehearsal hall and black-box theater, and possibly administrative offices, a commercial kitchen, a board room, dressing rooms and storage areas.
The Orpheum accommodates 60,000 people a year, and the “state-of-the-art, first-rate quality education center” addition will allow for an expansion of up to 90,000 patrons annually.
“Our project is going to be a major enhancement in the area between the Main Street Mall and South Main,” Halloran said. “We’re going to draw tens of thousands of people to our center every year, and those people are going to have an economic enhancement for the restaurants and other businesses in the Downtown area. The ripple effect is going to be considerable.”
8. In addition to capital-intensive projects along South Main, several smaller deals are taking shape. Downtown Candle Co., a boutique candle concept by Downtown resident Eumora Reese, is opening its first brick-and-mortar location in March at 107 E. G.E. Patterson Ave. in between Hoot-Louise and The Arcade.
Also coming soon is Carrot, a cupcake and wine pairing bar at 314 S. Main. from Neil Armstrong, who moved to Memphis after living near California’s Wine Country.
Doug carpenter & associates, a 3-year-old advertising, public relations and consulting firm, is taking up the remainder of the third floor at 431 S. Main, expanding from 2,000 square feet to 5,300 square feet.
Nashville-based North Star Destination Strategies is wrapping up its portion of the South Main rebranding initiative. Once completed, the DMC will roll out the new image across websites, print ads, tours, on-street signage and a visitors guide.
“This is sort of a living organism and you have a lot of really passionate stakeholders who have their own feeling about what South Main is,” said DMC vice president of marketing and communications Leslie Gower. “It’s a process to help us get our arms around all of the pieces in South Main to get the word out about it.”
Read the original article at the Memphis Daily News
As published in the Commercial Appeal
The Swedish are coming! The Swedish are coming!
So let’s work up a valiant valkommen (welcome) and prepare a hearty hejsan (hello) as we roll out the blues carpet for 2013 Memphis in May, honoring Sweden.
Part of gettin’-ready mode involves revving up awareness and rounding up volunteers for the MIM Honored Nationals Committee.
“You just have to get a certain number of people from the local community to help escort and host visiting
dignitaries, who will be coming in to speak to the business people and economic clubs and other groups,” says Kerry Hayes.
And speaking a few polite words in Swedish won’t hurt.
For the task, Kerry, who’s half-Swedish, and his wife, Sutton, have been asked to identify and recruit as volunteers local Swedes, people of Swedish descent and folks with a deep connection or cultural understanding of Sweden.
MIM ambassadors, one might say. Wanted are people who simply can relate.
“Swedes are a bit more demur than Americans generally,” Sutton says, “so it helps if someone has been around them before and understands.”
Call her an honorary Swede. Sutton, 32, was born in Colorado Springs, Colo., grew up in Collierville, and has visited Kerry’s family in Sweden annually. She is the incoming vice president of grants and initiatives for Community Foundation of Greater Memphis.
Kerry, who turns 33 Sunday, is originally from Akron, Colo. He came to Memphis in August 2005, the year he and Sutton married.
He is fluent in Swedish. His mother, Annika Wahlberg Hayes, moved to the United States in the late 1960s as an exchange scholar at Macalester College in St. Paul, Minn., and later met and married his dad in Colorado.
In Memphis, Kerry is director of public relations for doug carpenter & associates. So, he is using not only his Swedish ancestry and language, but also his professionalism to organize the MIM Honorary Nationals Committee.
“Professional skill sets and personal contacts are welcome,” Kerry says. “The committee will be as robust as the people who join.”
To contact Kerry directly, e-mail SwedishInMemphis [at] gmail [dot] com. Volunteers also may sign up at MemphisInMay.org/volunteers.
“Kerry’s family,” Sutton says, “is from Stockholm, and that’s the part of the country we’re most familiar with. We would love to get a mix of people familiar with other parts of the country.”
Speaking a little Swedish, Kerry notes, could be fun and helpful for locals coming into contact with Swedish visitors. Asked to create a short list of phrases that might come in handy, Kerry suggested:
1. Hejsan (Hello)
2. Välkommen (Welcome)
3. Tack! (Thanks!)
4. Jag heter ____ (My name is ____)
5. Det är inte hetta, det är fuktigheten (It’s not the heat, it’s the humidity)
6. Barbecue fran Memphis ar batter an BBQ fran nagon annanstans. (Barbecue from Memphis is better than barbecue from anywhere else.)
7. Soul music fran Detroit ar bra, men alla vet att Stax ar bast! (Soul music from Detroit is OK, but everyone knows Stax is the best!)
8. Det gor mig sa glad att veta, att Justin Timberlake spelar in skivor igen! (I’m so glad that Justin Timberlake is making albums again!)
9. Jag har alltid foredragit den yngre Elvis. (I prefer young Elvis.)
10. Adjo. (Goodbye.)
View the original article at the Commercial Appeal
As published in the Commercial Appeal
Memphis residents live in a place that specializes in warehousing and distributing products.
But do locals know what a 3PL is, or the difference between logistics and supply chain?
The city's huge logistics industry has its own dense language, which one company is using as a foil to help separate from the pack.
Dunavant Logistics Group has just launched a website, logisticslingo.com, for a marketing campaign that pokes fun in an interactive way at its own industry's nomenclature.
"Ever feel like the logistics industry has more long-winded terminology than a crossdocked goose-neck chassis has destuffed LTL intermodal carriers?" the site asks.
"Next thing you know, even your job title could be logistified."
The site invites readers to click on a button that randomly assigns them their own confusing job title.
Among the made-up titles that pop up with each click: Assistant Customer Safety Advocate, Lead Sustainable Execution Principal, Assistant Renewable Solutions Specialist, Assistant Intermodal Freight Forwarding Expert, Assistant Tactical Food Safety Assessor, Junior Industrial Resources Supplier, Managing Renewable Customer Service Liaison and Assistant Intermodal Customer Service Auditor.
"It's a little overwhelming if I'm a (customer)," said Mark Genereaux, whose own title at Dunavant is more straightforward: vice president for business development and marketing.
The logistics company strives to keep things simple, Genereaux said.
"Getting stuff from here to there can be complex and exasperating from time to time," he said. "What we try to do here is focus on keeping it simple."
The advertising firm Doug Carpenter & Associates helped Dunavant develop a marketing theme about simplicity. "When we first started we did a great deal of research," Doug Carpenter said. "The whole industry has its own vocabulary. It seemed to be layered with a lot of extraneous things."
Dunavant, he said, "didn't seem to wrap themselves in all the vernacular that seems to confuse and muddle things."
Genereaux said a logistics company must do three things well: Move freight; move information about the freight; and move money, as in paying carriers, invoicing carriers, paying custom fees, duties and taxes.
The new website is a fun way to send a message that keeping things simple is the better way.
"If we're not having fun, we're not doing it right," Genereaux said.
As for "3PL," that means third party logistics, which occurs when a shipper uses another company to move freight, he said. It's a type of outsourcing.
And "logistics" is the activity of moving freight, while "supply chain" is the strategy of moving things where they need to be, he said.
it is our interactions with each other and the articulation of our spirit in our surroundings. It is pride in our work and success in our relationships with clients, staff, and vendors.
Whether you're a potential client, employee,
or vendor, or simply someone who appreciates
exploring possibilities, every opportunity begins
with a simple conversation...
We're here. We're listening.
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Memphis, TN 38103